Action Industrial Supply

Terms and Conditions

Welcome to Action Industrial Supply !

Action would like to thank you for visiting our website.  We hope our website shopping cart will help make your purchasing experience faster and more efficient!

     Credit Cards

    We accept Visa, Mastercard, AmExp and Discover

General Conditions

Prices are subject to change without notice and cannot be guaranteed. Orders will be billed at prices in effect at the time order is received. Please note: Some items show a $0.00 price on the website – These items will require being quoted.  Pricing questions may be directed to us by phone or emailed requests.

The shipment of orders is subject to approval by our Credit Department.

Customer Service - Hours of Operation

Hours: 8:00 AM to 5:00 PM EST
Monday through Friday
Number: 800-527-5548                       Sales Email: sales@actionis.com

You may also FAX us:

Transmit Orders, Inquiries, and other communications by FAX to:  231-726-6076

RETURN MERCHANDISE AUTHORIZATION POLICY

• Return requests must be approved, processed, and returned to our distribution center within 30 days of the original invoice date
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• All returns are subject to a restocking fee
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• All approved RMA’s must include the RMA number and be in sellable condition as determined by Action or the returned merchandise will be returned to the customer and denied credit
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• If the return was necessitated by our shipping mistake we will pay for the return freight, otherwise freight is the customer’s responsibility
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• Non–stocks, discontinued, and special order items including will not be available for returns
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• Claims, shortages, damaged or defective goods must be reported within 10 days after receipt of shipments. Claims for shortage or damaged material caused by common carrier must be noted at the time of receipt and filed against carrier responsible. The value of defective material is the limit of liability.

FREIGHT

Freight Charges to be determined per order.  Certain restrictions and rules apply to chemical products.   If you have any questions, please confirm those items with our Sales Department.